Insert your alternative text

General Terms and Conditions GTCs

JUMO Mess- und Regelgeräte GmbH
Pfarrgasse 48
1230 Vienna, Austria
phone: +43 61061-0
fax: +43 61061-40

Legal venue: Vienna, place of performance: Vienna
Company register number: 124393 g
Vienna Commercial Court, DVR 0143791
Vat no.: ATU15069903, ARA Licence no.: 268-AS 183131312
Bank details: BA-CA AG, sort code 11000, account: 0046-36320/00
IBAN Code: AT70 1100 0004 6363 2000 BIC: BKAUATWW

General Terms and Conditions GTCs

(PDF 41 kByte) Version 05/2024


1 Scope of application

  1. The following General Terms and Conditions of Delivery and Service (hereinafter: “Terms and Conditions“) apply to any manufacturing, sales and/or deliveries of products and/or services
    (hereinafter: “Delivery Item”) from JUMO GmbH & Co. KG (hereinafter: “Supplier”) to a client, customer, partner, purchaser or distributor (hereinafter: “Purchaser”). Supplier and Purchaser
    (hereinafter: “Parties“ or “Party”) expressly agree that these Terms and Conditions apply exclusively. Supplier does not acknowledge Purchaser’s terms and conditions which conflict with or,
    which deviate from these Terms and Conditions, unless Supplier expressly accepts their validity in writing. These Terms and Conditions also apply if Supplier performs without reservation its
    contractual obligations even though he is aware of conflicting or deviating terms and conditions of Purchaser.
  2. Those employees of Supplier, which do not have signatory powers, are also not authorized to conclude verbal agreements, verbal amendments to these Terms and Conditions or to make other
    verbal arrangements.
  3. In addition to these Terms and Conditions, the Supplemental clauses “Licensing of Software Products for Industrial Automation (power supply, measuring, shifting, steering)", available at, shall apply in content to the licensing of software from Supplier to the benefit of Purchaser.
  4. In addition to these Terms and Conditions, the Supplemental clauses “Development of Software Products for Industrial Automation (power supply, measuring, shifting, steering)", available at, shall apply in content to the development of software by Supplier to the benefit of Purchaser.
  5. These Terms and Conditions shall only apply to enterprises.
  6. These Terms and Conditions shall also apply in their respective version as a framework agreement to future contracts, without Supplier having to refer to them again in each individual case;
    Supplier shall immediately inform Purchaser of any changes to these Terms and Conditions.
  7. Individual written agreements concluded with Purchaser in individual cases (including side agreements, supplements, and amendments) shall have priority over these General Terms and
    Conditions in any case.
  8. Legally relevant declarations and notifications which must be submitted by Purchaser to Supplier after conclusion of the Contract must be made in writing in order to be valid.

2 Offer, order confirmation, conclusion of contract and term of contract

  1. The offers issued by Supplier are not binding. A Contract shall only come into effect through the transmission of an order confirmation by Supplier.
  2. The extent of the performance obligation of Supplier is determined solely by Supplier’s written order confirmation (hereinafter: “Contract”).
  3. The Contract is concluded for the duration of the performance.
  4. If the subject matter of the Contract is a continuing obligation, it shall be concluded for a period of twelve (12) months and shall be tacitly renewed for a period of twelve (12) months in each case
    unless it is terminated three (3) months before the expiry of the respective Contract period. In the event of termination for any reason whatsoever, the Purchaser shall be obliged to accept and
    pay for all manufactured Delivery Items already ordered at the agreed price. Insofar as the Delivery Item has been ordered but not yet manufactured, the Purchaser shall be obliged to accept and
    pay for the production materials already purchased at full cost, unless the Supplier can at its own reasonable discretion use these production materials for other purposes.

3 Copyright and reservation of ownership to drawings, etc.

  1. Supplier reserves the ownership, including intellectual property rights, of drawings, data, data carriers, specifications, documentation, know-how and drafts, sketches, cost estimates and other
    documents attached to the offer and/or the Contract (hereinafter: "Documents").
  2. Purchaser may only use the Documents for the agreed purpose and shall not adapt, reproduce them or make them available to third parties without the consent of Supplier.
  3. Upon request of the Supplier, the Documents themselves and all approved reproductions thereof shall be returned to Supplier by the Purchaser. Exempt from this are copies which are required for
    the statutory documentation obligation. Also excluded from this are archived and encrypted security copies of electronic data traffic, as well as security copies due to internal security and
    compliance guidelines of the Contractual Partner

4 Delivery time and default; reservation of self-delivery; force majeure

  1. Compliance with performance and/or delivery dates, deadlines and/or periods shall be subject to the proviso that the Supplier is supplied by its suppliers in good time or that the materials required
    for the fulfilment of the order can be procured on the market at all. In the event of delayed or non-delivery, the Supplier shall be entitled to withdraw from the Contract and shall thereby be released
    from its obligation to perform. The Supplier shall be obliged to inform the Purchaser of this without delay and, in the event of withdrawal, shall reimburse the Purchaser for any consideration
    already paid.
  2. The binding nature of performance and/or delivery dates, deadlines and/or periods presupposes that the Purchaser provides Supplier with documents and other required information in a timely
    manner, and that the Purchaser does not delay his cooperation or other material contractual duties, in particular, payment obligations.
  3. In cases of force majeure, the Contractual Partner affected by a case of force majeure shall be released from its obligation to perform to the corresponding extent for the duration of the effect. A
    case of force majeure shall be deemed to have occurred if it is beyond the control and influence of the affected Contractual Partner. A case of force majeure could not reasonably have been
    foreseen at the time of the conclusion of the Contract and the effects could not reasonably have been prevented or overcome by the affected Contractual Partner. A case of force majeure shall
    be deemed to be in particular
    a) War or comparable warlike acts, large-scale military mobilisation, civil war, riot, rebellion and revolution, military or other seizure of power, insurrection, act of terrorism, sabotage, or piracy.
    b) Lawful or unlawful official acts, compliance with laws or government orders, expropriation, confiscation of works, requisition, nationalisation.
    c) epidemics, pandemics, natural disasters or other extreme natural events such as floods.
    d) Explosion, fire, destruction of equipment, prolonged failure of transportation, telecommunication, information systems or power.
    e) general labour unrest such as boycotts, strikes and lockouts; slowdown strikes; occupation of factories and buildings
  4. The affected Contractual Partner shall immediately inform the other Contractual Partner of the case of force majeure and its effect. If performance of the Contract is delayed by more than
    one month for reasons of force majeure, each Contractual Partner shall have the right - without entitlement to compensation from the other Contractual Partner - to terminate the Contract in
    writing for the quantities affected by the interruption in performance of the Contract and/or to withdraw from the Contract.
  5. Partial deliveries respectively performances are allowed insofar as they can be reasonably accepted by Purchaser.
  6. If Supplier culpably defaults, Purchaser’s claims shall be determined exclusively according to Section 9 of these Terms and Conditions.

5 Transfer of risk

  1. Unless otherwise agreed, all deliveries of the Supplier's Delivery Items to the Purchaser shall be made in accordance with Incoterms® 2020 FCA (Free Carrier).
  2. Insofar an acceptance procedure of a service and/or a work has been agreed but a fixed acceptance deadline has not been agreed upon, Purchaser shall accept the Delivery Item within a
    period of fourteen (14) days from the notification of completion. If Purchaser does not confirm the acceptance within the set period and omits to notify reasons, the Delivery Item shall be
    deemed to have been accepted. The risk of performance shall pass to the Purchaser upon acceptance at the latest.
  3. If Purchaser has placed an order on-call, he must call up the Delivery Item within twelve (12) months from the date of the order, unless the Parties have agreed otherwise. If Purchaser does not
    call up the Delivery Item(s), Purchaser is in default of acceptance and the risk passes to him.

6 Prices and terms of payment

  1. All prices shall be without obligation, in EURO, unless another currency has been agreed on.
  2. Prices are ex-works, under INCOTERMS 2010, exclusive of value-added tax, packaging, shipment, disassembly, redemption and proper recycling and disposal of electrical and electronic
    equipment for commercial purposes in accordance with the Waste Electrical and Electronic Equipment Ordinance. Inner packaging shall be charged and not taken back.
  3. Any charges, taxes or other fees for delivery shall be borne by Buyer who will hold Seller harmless and indemnify Seller in the event of a claim.
  4. Minimum order value: equipment on store EUR 100; production equipment EUR 250. In the case of very low-price serial products, Seller reserves the right to deliver and invoice a minimum
    quantity, regardless of the order placed. For manufacturing reasons, excess or short deliveries in the range of +/- 5% may occur in the case of the products concerned; such excess or short
    delivery must be accepted and paid.
  5. Supplier reserves the right to request from Purchaser the presentation of an irrevocable and unlimited bank guarantee in the amount of the contractual price upon conclusion of the Contract.
  6. If a cost element demonstrable increases within the total cost forming the price (e.g. personnel costs or hourly rates, operating and production costs, e.g. due to rising energy costs or verifiable
    third-party material costs), Supplier reserves the right to adjust the price proportionally, but only in relation to the corresponding changed cost element and insofar as it is reasonable for
    Purchaser. The Supplier shall inform the Purchaser thereof without delay, setting out the changed cost elements in each case. The resulting new price shall apply from the first day of the
    calendar month following receipt of the written notification.
  7. If payment by instalments has been agreed upon, the respective instalment must be paid in advance by the 3
    rd working day of the respective payment period, unless Parties have agreed on a
    specific payment date. If Purchaser defaults on payment for more than one instalment, the total outstanding amount shall become due. This shall also apply if payment by instalment has been
    agreed upon after the due date. Supplier’s right to charge default interest shall remain unaffected by an agreement to pay by instalments after the due date.
  8. The offset against Purchaser's claims, which are disputed by Supplier, not recognized, not legally upheld, or not ready for decision in pending court proceedings, are excluded. The Purchaser
    shall not have a right of retention or a right to refuse performance unless the counterclaims of the Purchaser on which the assertion of these rights is based are undisputed or are legally binding.
    A right of retention can only be exercised if the counterclaim is based on the same Contract.
  9. In the case of non-compliance with the terms of payment or if Supplier becomes aware, after concluding the Contract, that an existing or future claim could be jeopardized by the Purchaser's
    lack of solvency, the Supplier shall be entitled to perform outstanding services only against advance payment or the provision of security.
  10. In the case of change requests by Purchaser after conclusion of the Contract, Supplier reserves the right to adjust the agreed prices as well as the agreed Terms of Delivery correspondingly.

7 Retention of title

  1. Supplier retains ownership of all Delivery Items until fulfillment of all existing claims of the Purchaser under the Contract respectively the business relations with Purchaser, even if the respective
    Delivery Item has already been paid for in full. In the case of a current account, the total reserved property shall serve to secure the outstanding balance claim. If the estimated value of the
    reserved goods, serving as security for Supplier, falls below the outstanding claims against Purchaser by more than twenty percent (20%), Purchaser shall release securities of his choice
    upon request of Supplier.
  2. Buyer shall herewith transfer to Seller any receivables due to the resale of goods subject to retention of title, even if they are processed, transformed or combined with other commodities, to
    secure the latter's purchase money claim and Seller shall acquire co-ownership and Buyer shall undertake to make a corresponding note in Buyer's business records or on Buyer's invoices.
    Upon request, Buyer shall notify the assigned claim and the debtor to Seller and to make all information and documents available for the collection of the receivables and to notify the assignment
    to the third-party debtor. In the event of any attachment, bankruptcy or other claim, Buyer shall engage to point out Seller's retention title and to inform Seller thereof immediately. Seller shall
    be entitled to a right of selection. In the event of non-compliance with or non-transfer of ownership, Buyer agrees to pay a penalty in the amount of the selling price which cannot be reduced
    by court order, regardless of the claims arising thereafter.
  3. In the event of any conduct by Purchaser that constitutes a breach of the Contract, in particular in the event of default of payment, Supplier reserves the right to reclaim the reserved goods
    after the unsuccessful expiry of a reasonable deadline set for Purchaser and Purchaser is in that case obliged to surrender the goods.
  4. The enforcement of the retention of title and/or the assertion of the claim for surrender, as well as the seizure of the reserved goods bySupplier, shall be deemed as withdrawal from the Contract.
  5. Supplier is entitled to ensure the Delivery Item at Purchaser's expenses against fire, water and other damage insofar as Purchaser has not demonstrably concluded the insurance himself.
  6. Purchaser is entitled to resell the Delivery Item in the ordinary course of business if he receives payment from his customer or makes the reservation that ownership of Purchaser passes to
    his costumers only after he has fulfilled his payment obligations. In the event of resale, the Purchaser hereby assigns as a security to the Supplier all claims against his customer arising from
    the resale up to the amount of the invoice until all outstanding claims of the Supplier have been settled, without any further declarations being required. Supplier accepts the transfer. After
    transfer, Purchaser stays authorized to recover the claim, but the Supplier reserves the right to collect the claim himself as soon as Purchaser does not fulfil its payment obligations and is in
    default of payment.
  7. The adaptation and processing of the Delivery Item by Purchaser shall always take place in the name and on the behalf of Supplier. If the Delivery Items are processed, Supplier shall acquire
    sole ownership of the new item, which shall thus become the reserved good. This shall also apply if the Delivery Item is connected or mixed with other items belonging to Purchaser. If the
    estimated value of the goods subject to retention of title serving as security for the Supplier exceeds the outstanding claims against the Purchaser by more than twenty per cent (20%), the
    Supplier shall be obliged, at the Purchaser's request, to release securities of its choice to the corresponding extent. If the connection or mixing takes place in such a manner that Purchaser's
    item must be regarded as the main item, it is deemed to have been agreed that Purchaser shall transfer proportional joint ownership to Supplier. Purchaser keeps the resulting sole ownership
    or joint ownership for Supplier.

8 Purchaser's right of withdrawal or reduction

  1. Buyer shall be entitled to withdraw from the contract if
    a) performance, acceptance, beginning or continuing of the service is not possible or delayed, due to circumstances for which Buyer is responsible or if performance is further delayed, despite the
    granting of a reasonable period of grace.
    b) changes to Buyer's personal or financial circumstances become subsequently known, e.g. payment stop, bankruptcy proceedings, insolvency proceedings, inaccurate information, etc.; this
    entitles Buyer to withdraw from the contract or to establish new requirements (up-front payment, payment prior to delivery), if concerns have arisen related to Buyer's solvency and Buyer fails
    both to make up-front payment or to provide adequate security prior to the delivery.
    c) the delivery time is delayed by at least 6 months due to circumstances under item 4.3.
  2. Withdrawal from the contract for the reasons above shall also be possible in respect of any outstanding part of the delivery or service (cf. 7.4 c).
  3. Payment of deliveries already made or for partial performance shall become due and payable immediately upon withdrawal (cf. 7.4) In the event of withdrawal due to circumstances for which
    Buyer is responsible, Buyer agrees, regardless of further claims, to pay a penalty which cannot be reduced by court order, in the amount of at least 20% of the contract value, at least however,
    € 1,000. This also applies to deliveries, services or partial deliveries Buyer has not yet accepted and to preparatory work carried out by Seller.
  4. Buyer claims from the justified withdrawal of Seller shall be excluded.
  5. If there is a delay in performance which is not covered by clauses 4.1 or 4.3 of these Terms and Conditions, Purchaser grants Supplier an appropriate grace period. Purchaser is entitled to
    withdraw if this grace period is not observed.
  6. If impossibility of contractual performance arises during the agreed delay in acceptance or due to Purchaser’s fault, the latter remains obliged to fulfil its obligations.

9 Liability

  1. Liability depends on the fulfilment of all Buyer's contractual obligation.
  2. Seller shall be liable for damage outside the scope of the Product Liability Act only to the extent that the relevant damage is proved to be due to wilful intent or gross negligence on Seller's side,
    within the limits of statutory provisions. Seller's/Agent's liability in cases of slight negligence, compensation for consequential damages, financial loss, not realised savings, loss of interest, loss
    of data, and damage from third-party claims shall be excluded.
  3. Seller's/Agent's liability shall be excluded in cases of
    a) non-compliance with Buyer's contractual obligations and non-compliance with the GTC.
    b) non-compliance with installation and operating instructions.
    c) infringement of local regulatory certification requirements.
    d) infringement of national requirements relating to applicable European standards.
    e) immaterial damages, consequential losses or lost profit.
    f) damages from the loss of data and programmes and their restoration. Buyer shall be responsible for backups.
  4. In addition, liability regarding delivery and service for claims made against Seller by Buyer related to injury to persons and damage to property is limited to business liability insurance which
    currently amounts to EUR 1.5 million.
  5. In detail, the combined limit applies to the following insurance risks
    a) EUR 800,000 for material damage due to environmental disturbances in Seller's company as a whole and liability for damages as a result of damages to the parts of immovables that are directly
    subject to processing, use or any other activity.
    b) EUR 200,000 for damages resulting from loading or unloading third-party vehicles, garaged vehicles belonging to employees and visitors, purely financial losses, activities on movables and the
    safekeeping of movables.
    c) EUR 200,000 for product liability.This shall apply to the culpable causing of damage under item 9.1 and 9.2, with the exception of damage caused by slight negligence, for which claims shall be
    explicitly excluded. The limitation comprises all claims due to incorrect advice and/or representation or transferral. Seller shall be liable for services provided by third parties in connection with
    the provision of the agreed service only in case of fault through poor choice of such third party.

10 Liability for defects

  1. In the event of a defect in the Delivery Item, the Purchaser's claims shall initially be limited to the remedy of the defect (rectification) or delivery of an object free of defects (subsequent delivery), at
    the discretion of the Supplier.
  2. If the subject matter of the Contract is a purchase and a commercial transaction for both Contractual Partners, the Purchaser shall be obliged to inspect the goods for defects immediately upon
    receipt and, if any defects are discovered, to notify the Supplier thereof in writing without undue delay. If he fails to give such notice, the goods shall be deemed to have been approved, unless the
    defect was not recognizable during the inspection. Otherwise, §§ 377 ff. HGB shall apply.
  3. No guarantee is assumed by Supplier for damages or defects caused by the following reasons:
    − natural wear and tear;
    − inappropriate or incorrect use;
    − incorrect alterations or repairs made without the prior consent of Supplier;
    − defective assembly or commissioning by Purchaser or third parties;
    − defective or negligent treatment of the Delivery Item, in particular with regard to the existing operating instructions;
    − in the event of excessive exposure;
    − when using unsuitable equipment and replacement materials;
    − the combination of the Delivery Item with another item, insofar as this combination has not previously been expressly approved by Supplier and the damage or defect results from this
  4. After concertation with Supplier, Purchaser shall give Supplier the time and opportunity required to be able to carry out all improvements and replacements which, at the discretion of Supplier,
    appear necessary.
  5. If the Supplier is obliged to provide supplementary performance, the Supplier shall bear the expenses required for supplementary performance insofar as it is obliged to do so by law. If the
    subsequent performance fails or if the Purchaser unsuccessfully sets a reasonable deadline for subsequent performance, the Purchaser may withdraw from the contract or reduce the
  6. Unless otherwise agreed, Supplier shall ensure that deliveries are performed free from property rights and copyrights of third parties, however solely in the country of the place of delivery. Should
    a breach of property rights in the country of the place of delivery nevertheless occur, Supplier shall either procure a corresponding right of use from the third party or modify the Delivery Item to
    such an extent that it no longer breaches the property rights. Insofar as this is not possible for Supplier under appropriate and reasonable conditions, both Purchaser and Supplier reserve the
    right to withdraw from the Contract.
  7. In case of deficiencies in title, the provisions contained in Sections 9 and 10 of these Terms and Conditions apply correspondingly whereas claims of Purchaser are only valid if (i) Purchaser
    notifies Supplier immediately in writing of any claims enforced by third parties, (ii) Purchaser neither directly nor indirectly acknowledges an alleged infringement (iii) all possibilities of defense
    remain preserved without limitation for Supplier, (iv) the infringement is not based on the fact that Purchaser has altered the Delivery Item or used it in a manner not in accordance with the
    Contract, and (v) the deficiency in title is not attributable to instructions of Purchaser. Claims for damages shall only exist in accordance with clause 9 of these Terms and Conditions.
  8. The warranty period shall be 12 months. This also applies to deliveries supplied and services rendered that are firmly attached to a building or to the ground. The term of the warranty period shall
    begin at the time of transfer of risk under item 5.
  9. Ancillary costs incurred during remediation and establishment of defects (such as e.g. for assembly and disassembly, transport, disposal, travel and travel time) shall be paid by Buyer. If work
    under warranty is performed on Buyer's premises, the required auxiliary staff, lifting devices, scaffolding and incidentals, etc. shall be provided free of charge. Replaced parts shall become
    Seller's property and must be returned on request.

11 Statute of limitation

  1. Guarantee claims – irrespective of legal basis – shall become time-barred twelve (12) months from beginning of the legal statute of limitation. This shall not apply if it concerns defects of a
    construction or items for a construction, which have caused the defect, as well as in the case of entrepreneurial recourse in accordance with Sections § 933b ABGB.
  2. Used Delivery Items are sold under the exclusion of any liability for material defects. This exclusion shall not apply in cases under Section 9.1 of these Terms and Conditions.

12 Installation and services

  1. Unless agreed otherwise in writing, assembly work and services (repairs and maintenance) shall be remunerated. The remuneration includes, in particular, travel expenses, daily allowances as
    well as the usual rates for working hours, and surcharges for overtime, night work, Sunday work, and work on public holidays, for work under difficult circumstances and for planning and
  2. The costs of preparation, waiting and travel time shall be charged separately to Purchaser by Supplier. If the assembly or commissioning is delayed without the fault of Supplier, Purchaser shall
    bear, to an appropriate extent, all costs for the waiting time and for further necessary travel.
  3. Purchaser shall provide at his own expense the necessary support staff with the required tools in the required number. Furthermore, Purchaser shall provide sufficiently large, suitable, dry, and
    lockable rooms for the storage of machine parts, equipment, materials, tools, etc. To protect the property of Supplier, as well as the assembly and service staff, Purchaser shall take the same
    measures which he would take to protect his own property. If the nature of Purchaser's business requires special protective clothing and equipment for the assembly and service staff, it shall be
    provided by Purchaser.
  4. The assembly staff of Supplier and his subcontractors are not authorized to carry out any work which is not part of Supplier’s obligation to deliver, install or assemble the Delivery Item or which
    is initiated by Purchaser or a third party without consultation of Supplier.
  5. If assembly is carried out by Purchaser or by a third party commissioned by him, the appropriate operating and assembly instructions of Supplier must be observed.
  6. When performing (repair and maintenance) services, Supplier can decide at his discretion, based on his experience and technical assessment, whether Supplier performs the services at
    Purchaser's premises or at his own premises. If the service is carried out at Supplier’s premises, Purchaser shall submit the item to Supplier. After the service has been performed, Supplier shall
    return the Delivery Item to Purchaser.
  7. Insofar Purchaser does not report made alterations, the devices shall be reset to the standard configuration after the service. If Purchaser informs Supplier of altered settings and programs,
    Supplier shall configure and program the Delivery Item accordingly when performing the service. However, Purchaser is required to check these settings. Supplier does not assume any guarantee
    for this. Furthermore, Supplier does not assume any responsibility for the functionalities after incorporation of the Delivery Item into the system of Purchaser.
  8. Supplier’s service technician is merely authorized to carry out services on parts other than those supplied by Supplier if a quick and easy solution is to be expected, and if Purchaser expressly
    places a corresponding additional order.
  9. Supplier’s technician can cancel the service if it turns out that he is not able to provide repair in the expected short timeframe. In this case, Purchaser shall pay the time-based remuneration as
    well as the material used in carrying out the additional order. If, based on a professional judgment, the technician could have completed the service work in the expected short timeframe and did
    not realize this due to gross negligence or if he acted with willful misconduct, Purchaser owes no payment for the canceled service.
  10. It is Purchaser’s responsibility to verify whether claims arising from delivery and maintenance contracts with third parties are affected or lost because of the granting and execution of an additional
    order. Supplier does not assume any liability for this.
    This affects among other things the following obligations on the part of Purchaser:
    − When delivering equipment to be maintained and in the event of return deliveries, Purchaser shall always strictly comply with the valid version of the Ordinance on Hazardous Substances;
    − In particular, Purchaser shall package and label devices which have been filled with hazardous substances, or which otherwise have come into contact with them, in accordance with the
    corresponding legal provisions;
    − In addition, Purchaser must expressly refer in the service order to the devices' connection with hazardous materials as defined in the Ordinance on Hazardous Substances and, if necessary,
    enclose a safety data sheet in accordance with EU Regulation (EC) N° 1907/2006 (REACH);
    − If no devices such as the ones manufactured by Supplier are involved, for which the latter continues to be liable for defects, Supplier can refuse at any time to accept a service order for
    devices which refers to the connection to hazardous substances.
    − In case of failure to comply with the Ordinance on Hazardous Substances, Supplier reserves the right to assert possible claims for compensation; this shall not apply if Purchaser or his
    agent are not responsible for the breach of duty.

13 Export control regulation

  1. The contractual performance is provided under the condition that there are no legal conflicts due to national or international regulations, in particular export control regulations as well as embargos
    or other trade and foreign trade law restrictions. The Purchaser undertakes to provide all information and documents required for the export, transfer or import.
  2. Delays in delivery due to necessary export inspections or approval procedures shall invalidate agreed delivery periods and dates. The Supplier is obliged to inform the Purchaser immediately of
    the delay in delivery and its cause. In the event of a delay in delivery of more than one month, the Contractual Partners shall be entitled to withdraw from the Contract to the extent affected by
    the delays in delivery by means of a corresponding written declaration, without the other Contractual Partner being entitled to damages as a result.
  3. If required official (export) permits are not granted or if the performance of the Contract is not subject to approval or if the Purchaser breaches its obligation to provide all necessary information
    and documents to obtain the required permits despite the Supplier setting a reasonable deadline, the Supplier shall be entitled to rescind the Contract to the extent affected. Claims for damages
    by the Purchaser shall be excluded in accordance with clause 9.
  4. Supplier is entitled to terminate the Contract without notice if termination is required for Supplier to comply with national or international legal provisions. In the case of such termination, the
    enforcement of damages or other rights by Purchaser due to the termination or its consequences is excluded.
  5. The Purchaser / Importer shall not sell, export or re-export, directly or indirectly, to the Russian Federation or for use in the Russian Federation any goods supplied that fall under the scope of
    Article 12g of Council Regulation (EU) No 833/2014.
  6. The Purchaser / Importer shall undertake its best efforts to ensure that the purpose of paragraph 13.5 is not frustrated by any third parties further down the commercial chain, including by possible
  7. The Purchaser / Importer shall set up and maintain an adequate monitoring mechanism to detect conduct by any third parties further down the commercial chain, including by possible resellers,
    that would frustrate the purpose of paragraph 13.5.
  8. Any violation of paragraphs 13.5, 13.6 or 13.7 shall constitute a material breach of contract, and the Supplier / Exporter shall be entitled to seek appropriate remedies, including, but not limited
    to: (i) termination of the Contract; and (ii) a penalty of 5 % of the total value of the Contract or price of the goods exported, whichever is higher.
  9. The Purchaser / Importer shall immediately inform the Supplier / Exporter about any problems in applying paragraphs 13.5, 13.6 or 13.7, including any relevant activities by third parties that could
    frustrate the purpose of paragraph 13.5. The Purchaser / Importer shall make available to the Supplier / Exporter information concerning compliance with the obligations under paragraph 13.5,
    13.6 or 13.7 within two weeks of the simple request of such information.

14 Confidentiality Agreement

  1. All information’s, including but not limited to business information, technical and commercial information, market and competitive information, etc., and any related information, disclosed by the
    disclosing Contractual Partner to the receiving Contractual Partner in any form, whether written, oral or digital, shall be deemed to be confidential information (hereinafter "Confidential
  2. The following information shall not be considered Confidential Information, and the burden
  3. of proving the existence of any of these exceptions shall be on the receiving Contractual Partner:
  4. Information already in the possession of the receiving Contractual Partner at the time of disclosure by the disclosing Contractual Partner to the receiving Contractual Partner,
  5. Information developed by the receiving Contractual Partner independently of the disclosure by the disclosing Contractual Partner,
  6. Information disclosed to the receiving Contractual Partner by a third party without breach of any confidentiality obligation by that third party, or
  7. Information that was generally known at the time of disclosure.
  8. The receiving Contractual Partner shall treat all Confidential Information of the disclosing Contractual Partner as confidential and shall not disclose such Confidential Information to third parties
    without the consent of the disclosing Contractual Partner. In particular, the receiving Contractual Partner shall not use any confidential information for purposes other than for the cooperation of
    the Contractual Partner without the consent of the disclosing Contractual Partner.
  9. In order to ensure that the Confidential Information is kept confidential, the receiving Contractual Partner agrees:
  10. that all documents and materials containing Confidential Information must be kept in a secure place to protect them from theft or unauthorised access;
  11. to make copies of Confidential Information only to the extent necessary for the effective performance of the Contract and, when copying the Confidential Information, to ensure that any markings
    on the original documents indicating the confidential nature of the Confidential Information are as legible on the copies as on the original documents; and
  12. to notify to the Disclosing Contractual Partner immediately upon becoming aware of any actual or threatened unauthorised use or actual or threatened unauthorised disclosure of Confidential
    Information and take all reasonable steps to prevent or terminate such use or disclosure, with the assistance of the disclosing Contractual Partner if necessary.
  13. The receiving Contractual Partner shall disclose Confidential Information only to those of its employees, directors, affiliates and consultants whose positions are such that such disclosure is
    necessary for the purposes of the discussions relating to the cooperation between the Contractual Partners. Such persons shall also be bound by a duty of confidentiality comparable to the
    obligations under this confidentiality agreement.
  14. In the event that the Receiving Contractual Partner is subject to a legal obligation or a lawful judicial or regulatory order to disclose the Confidential Information of the Disclosing Contractual
    Partner, the Receiving Contractual Partner:
  15. promptly advise the disclosing Contractual Partner in writing of this obligation and, upon request, assist the disclosing Contractual Partner to the extent possible in protecting the Confidential
    Information or having it protected by the courts; and
  16. unless no other protective measures are taken, disclose only such Confidential Information as is required to be disclosed by legal obligation or order and use its best endeavours to ensure that
    the Confidential Information disclosed is treated as far as possible in accordance with this confidentiality agreement.
  17. The receiving Contractual Partner shall be obliged to disclose at the request of the disclosing Contractual Partner:
  18. promptly return all Confidential Information, whether in writing or otherwise, together with all reproductions and copies thereof or, at the disclosing Contractual Partner’s option, demonstrably
    destroy the same;
  19. at the same time, return or, at the option of the disclosing Contractual Partner, provide evidence of the destruction of all other materials, including materials prepared by the receiving Contractual
    Partner itself, which contain or may give rise to inferences of Confidential Information; and
  20. confirm in writing to the disclosing Contractual Partner that it has returned or destroyed the Confidential Information in the manner described.
  21. Confidential Information shall be destroyed in the most secure manner in accordance with the current state of the art, insofar as this is possible and reasonable for the receiving Contractual
  22. The Contractual Partner obliged to surrender or destroy Confidential Information shall not be entitled to assert a right of retention. Exempt from this are copies that are necessary for the legal
    documentation obligation. Also excluded from this are archived and encrypted security copies of electronic data traffic, as well as security copies due to internal security and compliance guidelines
    of the receiving Contractual Partner.
  23. The disclosing Contractual Partner remains the owner of the rights in the Confidential Information. Nothing in this confidentiality agreement grants the receiving Contractual Partner any licence,
    title or interest in the Confidential Information or to any intellectual property rights of the other Contractual Partners.
  24. This confidentiality agreement shall not require either of the Contractual Partners to disclose Confidential Information to the other Contractual Partner. The Contractual Partners reserve the right
    not to disclose Confidential Information to the other Contractual Partner at any time and for any reason.
  25. In providing Confidential Information under this confidentiality agreement, neither Contractual Partner makes any representation, express or implied, as to its adequacy, accuracy, sufficiency or
    correctness or freedom from defects of any kind, including freedom from patent, copyright or trademark infringement, which may result from the use of this Confidential Information.
  26. Each Contractual Partner acknowledges that monetary damages may not be a sufficient remedy for the unauthorised use or disclosure of Confidential Information and that in the event of a
    breach or threatened breach of this confidentiality agreement, the damaged Contractual Partner shall be entitled, without waiving any other rights or remedies, to obtain injunctive relief or seek
    an injunction.
  27. This confidentiality agreement shall be valid for five (5) years from the date of disclosure of the Confidential Information.

15 Place of performance, place of jurisdiction, and choice of law

  1. The headquarters of Supplier are the place of performance and the sole place of jurisdiction for all disputes directly or indirectly arising out of the contractual relationship with undertakings, legal
    entities under public law or special funds under public law.
  2. The law of the Republic of Austria shall apply to these Terms and Conditions of Delivery and Service and to the entire legal relationship between Supplier and Purchaser with the exclusion of the
    UN Convention on the International Sale of Goods (CISG).

16 Severability Clause 

  1. If a provision in these terms and conditions is or becomes completely or partially invalid, the validity of all other provisions shall remain unaffected. The contracting parties shall replace any legally
    ineffective or unenforceable provision with an effective and enforceable provision that most closely matches the aim and purpose of the legally ineffective and unenforceable provision.

17 Final provisions 

  1. If a Contractual Partner has to process personal data under the Contract, it will comply with the Federal Data Protection Act (“Bundesdatenschutzgesetz”) and other data protection provisions,
    including the General Data Protection Regulation (Regulation (EU) No. 2016/679 of the European Parliament and of the Council of 27 April 2016). The Contractual Partner must coordinate
    required data protection measures with the other Contractual Partner and enable it to verify compliance with the reached agreements.
  2. Purchaser allows Supplier to have the contractual obligations partially or completely carried out by subcontractors.
  3. All obligations provided in the Contract or in the Terms and Conditions, which naturally continue beyond the termination of the Contract, shall remain in force after the termination of Contract, in
    particular all financial obligations that one Contractual Partner must fulfill in accordance with the Contract in favor of the other Contractual Partner.
  4. To the extent that the Supplier does not object to any document, notice or action of the Purchaser, this shall not constitute a waiver of any provision of the Contract.

General Terms and Conditions JUMO Mess- und Regelgeräte GmbH
Version April 2024